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Cancellation

Cancellation

You have the right to revoke this contract within a period of fourteen days without giving reasons. The period of revocation shall be fourteen days from the date on which you or a third party you designate, which is not a carrier, has or has taken possession of the goods.

If, on the other hand, the goods are delivered in several partitions or pieces, the period of revocation begins from the date on which you or a third party you have named, which is not the carrier, has or has possessed the last part or the last piece.

In the case of a contract for several goods which you have ordered as part of a single order and which are delivered separately, the period of revocation starts from the day on which you or a third party you designate is not the carrier, the last item in Have or have taken possession.

To exercise your right of revocation, you have to contact us
KindermaXX UG
Managing Director Janna Clazina Bosch
80538 Munich, Germany
Phone: +49 89 2109 3633
E-Mail: info@kindermaxx.de
By means of a clear statement (for example, a letter or e-mail) about your decision to revoke this contract. You can use the enclosed sample revocation form, but this is not required.

In order to keep the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation

If you revoke this Agreement, we will pay you all the payments we have received from you, except for the delivery costs in other countries than Germany, Austria, Belgium and the Netherlands. Within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we will use the same means of payment that you have used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these repayment fees.

We may refuse the refund until we have recovered the goods or until you have proved that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. We shall bear the direct costs of returning the goods, unless they cannot be returned normally by post due to their nature (e.g. goods sent by forwarding agent). In this case, you shall bear the costs of the return shipment. These amount to a maximum of € 120.00.

You bear the direct costs of returning the goods up to €49.99 (within Germany). We bear the direct costs of returning the goods from a goods value of 50€ (within Germany). Request your return label by phone, email or via your customer account. However, for parcel shipments, we will only bear the costs of returning the goods if the return label provided by us is used.

Returns from abroad are always covered by the consumer.

You shall only be liable for any loss in value of the goods if this loss in value is attributable to a handling which is not necessary for the purpose of checking the quality, characteristics and functioning of the goods.

Sample Revocation Form

If you want to revoke the contract, please fill out this return form and send it to us by e-mail or post.

KindermaXX UG
Managing Director Janna Clazina Bosch
Unsöldstraße 2
80538 Munich, 
Germany

E-mail: service@kindermaxx.de

- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*):

- Ordered on (*): / received on (*)
- Name of the consumer (s)
- Address of the consumer (s)
- Signature of the consumer (s) (only in the case of a communication on paper)
- Date
______________________________
(*) Delete as appropriate

Unless the parties have agreed otherwise, the right of revocation does not apply to the following contracts:

  • contracts for the supply of goods which are not prefabricated and whose manufacture is subject to an individual selection or destination by the consumer or which are clearly tailored to the personal needs of the consumer,
  • contracts for the delivery of goods which are likely to deteriorate rapidly or whose expiration date would be quickly exceeded,
  • contracts for the supply of sealed goods which are not suitable for return on grounds of health or hygiene if their seal has been removed after delivery,
  • contracts for the supply of goods which, on the basis of their nature, have been inseparably mixed with other goods,
  • contracts for the supply of alcoholic beverages, the price of which has been agreed upon at the time of conclusion of the contract, but which may be delivered at the earliest 30 days after conclusion of the contract and the actual value of which depends on fluctuations on the market,
  • contracts for the supply of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery,
  • contracts for the supply of newspapers, magazines or magazines, with the exception of subscription contracts
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